Privacy Policy for Karma Payments

Keeping your information private and secure is imperative. Our privacy policy discloses how we collect, manage, and protect your data when you utilize our services. By using Karma Payments, you agree with this notice.

What Information Do We Collect?

We gather relevant data to process product orders, support effective operations, and respond to inquiries. Forms requiring personal details include:

  • Information requests
  • Agent applications
  • Merchant account applications

All information is secured; only name, address, and telephone number are provided to our delivery services.

Service-Related Data

Karma Payments may collect information for services rendered, including:

  • Location: Specifically where device is located and transaction was made; you may update preferences to disable this feature.
  • Device: Details about your specific model, operating system, mobile network, and participation with our services.
  • Usage: When, where, how, and why our services are accessed (log-in/log-out, settings, domain name, browser, search terms).
  • Business: Facts about your products, services, employee hours, and personal data you

Third-Party Data

Karma Payments may obtain data from third parties, including:

  • Authentication: Details from sources to verify identity, including banks and credit bureaus. We may legally obtain background reports from public records.
  • Credit Check: Financial information may be reviewed to ensure compliance and eliminate fraud. This may include credit qualifications, reports, and analysis for you and any institution or person related to your credit and financial status.

Specific Data Types

Karma Payments may collect the following:

  • Identity: Account sign-in details, including name, address, phone number, email, birthday, location, social security, taxpayer ID.
  • Finance: Credit or debit card numbers, bank account, credit reports.
  • Other: Transaction details, tax information, and data you provide, including survey responses, participation in marketing opportunities, and content uploads.
  • Karma Payments will not collect any data from children 13 years old or younger.

What We Do With Your Information

We gather data to benefit you…

  • Process transactions
  • Manage payment history
  • Technical, administrative, and security support
  • Enhance services to meet your needs
  • Provide valuable, custom features
  • Evaluate use and user patterns
  • Communications (updates, surveys, marketing)

Karma Payments uses information collected for internal use only. However, some information may be shared with our partners to fulfill an order or request.

We may use your email to communicate about orders you have placed, accounts you maintain, or inquiries you have about our products and services. In addition, we may send emails for customer satisfaction purposes or to inform you of special offers we believe are of interest based on your profile. These emails will contain an unsubscribe link where you can opt out of receiving future communications.

Data collected is not sold or transferred to any person or party not directly involved in our business transactions.

A Protected Environment

We will safeguard your account information and alert you of any illegal actions, fraud, or security issues. We will never sell your contact information. Unfortunately, the internet does not ensure 100 percent security for transmitting or storing data. You will be contacted directly for any matters related to fees, disputes, identity, lawful requests, and services.

All Karma Payments activity complies with the law, protects your property and rights, and guarantees superior safety measures.

How Long Is Information Saved?

Information is on file for the duration required to process services. We may maintain records of participation to comply with regulations or governmental queries.

Cookies

Our technology will capture and store data for convenient account access and tracking user activity. Some cookies are retained short-term (during browser session), while others are more long-term (remembering log-in). You may opt out of cookies; however, all benefits may not be available if you choose this option.

By employing our services, you automatically accept cookies and allow us to use information in accordance with this privacy policy.

Preferences

If any information you provide us changes, or you need immediate support, please inform us via sales@karmapayments.com or 1.800.838.8651.

Changes to Privacy Policy

This notice may be updated anytime. Continued use of Karma Payments authorizes compliance with any revisions.

Contact Us

Questions or concerns? Please contact us: sales@karmapayments.com or 1.800.838.8651