Instant Karma Models

Frequently Asked Questions

How do I turn the terminal on and off?
There is a black on/off switch at the back of the terminal. Simply push the switch to the on position and the terminal will be ready to accept donations.The terminals are designed to be left on all day.
How should I hold the mobile terminal?
The mobile terminal comes with a built-in handle. Hold this with the donation screen towards the person giving a donation.
How do I set up a donation?
There is no need to set up the donation amount. The terminals are programmed to accept multiple set donations e.g. $2, $5, $10. By pressing the button, you can increase the amount to other pre-set values. It automatically reverts back to the default amount after a donation or after by pressing twice.
Where should the donor hold their card on the terminal?
On the face of each terminal you can see the payment screen and underneath this is the contactless symbol. The donor needs to ‘tap’ their card on the wireless symbol until the terminal registers the presence of the card.
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