Support

Video Tutorials
Karma Payments is proud to offer a wide selection of video tutorials to assist our Non-Profit partners in getting the most out of our services. If you have an issue utilizing one of our features, or using our services, check out our video tutorials here.
Contacting Support
Can't find what you're looking for? Have a more in-depth question? Contact our support team at 1-800-446-4164. It's our pleasure to help.

Signing Up

How Do I Sign Up?
Interested in signing up? We are excited to work with your organization to "Make a Positive and Lasting Impact on the World." To sign up, click on the "Pricing" tab on the upper navigation bar, or Click Here.
How long does it take for my account to be set up?
The Karma Payments underwriting team is committed to setting up accounts in 1-2 business days.
What is the pricing structure?
For more information on pricing, Click Here.
How long does it take for funds to be settled into our bank account?
Standard funding takes 48 hours. If you would like funds to clear faster, you can apply for Next-Day Funding. If you have an account with us and would like to opt-in to Next-Day funding, please contact our support team at support@karmapayments.com, or by calling 1-800-446-4164.

Getting Started

Online Donation Form
Website Integration
Mobile Payments
Account Updater
Custom Reports
Click Here to view our video tutorial on the Karma Payments reporting system.
Recurring Donations
Hierarchical Structure
Virtual Terminal Donation

Other

Closing Account
Oh no. Before shutting down your account, we highly encourage you to reach out to our support staff to see if there is anything we can do to maintain this valued partnership. If after speaking to one of our representatives, you still would like to close your account, please email support@karmapayments.com with your request.